Bravo London Wardrobes Reviews 248

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic service from start to finish.
Roman and his team are diligent, super easy to work with and very skilled. We cannot fault Bravo London and are beyond thrilled with our bespoke wa
rdrobes, shelves and chest of drawers. Roman took his time to consider the space and helped guide us with suggested designs. Bravo London is very transparent and honest - I can’t recommend highly enough!!!!

Rated 5 out of 5 stars

From our first introduction, right the way through to completing, working with members of the Bravo team was fantastic. Communication was clear and prompt, and we were able to get the job completed in a fair timeframe

Rated 5 out of 5 stars

Roman and his team were great! Good responsiveness, value, and quality. Further we really appreciated that they left the room where the installation occured cleaner than they found it. Will be using them again for other projects.

Rated 5 out of 5 stars

Excellent workmanship and reliable - go over and above to help sort out issues; and really feels like they care about getting it right - I have now used them on three jobs and are my trusted builder to go to ! - The interior Finnish was done to highest standard and the place left spotless - never any issues to coordinate … and they finish the job within the agreed timeframe! What can I say - exceptional ..,I just hope with such praise, which is genuinely how I feel - they will be still able to fit me in for future jobs 👍 well done - Bravo 👏


Company details

  1. Fitted Furniture Supplier
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Furniture Store
  5. Home Improvement Store
  6. Office Furniture Store

Written by the company

Bravo offers an exquisite range of custom-designed storage solutions, including bespoke wardrobes, and tailored living and home office furnishings. Our innovative designs incorporate a unique space-maximizing system, meticulously crafted to enhance and optimize your living areas. London's Premier Custom Furniture Specialists With a steadfast commitment to excellence spanning over 14 years, our bespoke furniture pieces consistently deliver unparalleled quality, elegance, and functionality. We specialize in transforming even the most challenging nooks into practical, stylish spaces without the need for superfluous fillers or standard dimensions. Each creation is thoughtfully designed with the client's preferences and specifications in mind, ensuring a truly personalized home environment. We cover London and the Home Counties. The Bravo Customization Journey Embarking on your custom furniture project with Bravo is a seamless and enjoyable experience. From the initial inspiration to the final installation, our team provides expert guidance, design insight, and meticulous craftsmanship. We are dedicated to crafting fitted furniture that not only meets but exceeds your expectations, adding a touch of luxury and sophistication to your home. Craftsmanship in the UK Your furniture is handcrafted in our cutting-edge facility located in London. At Bravo, we take pride in offering exclusively bespoke solutions, tailoring every aspect of your furniture to fit the specific dimensions of your space. Each piece undergoes rigorous quality checks throughout its creation, ensuring the highest standards from start to finish. Expert Installation Services Our skilled installers take precise measurements to ensure your custom furniture fits flawlessly within your designated space. They employ advanced techniques to adapt each piece to the unique curves and angles of your room, achieving an impeccable, integrated appearance with your home’s existing aesthetics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Expert craftsmanship, quality materials

From our first introduction, right the way through to completing, working with members of the Bravo team was fantastic. Communication was clear and prompt, and we were able to get the job completed in a fair timeframe

Date of experience: April 07, 2024

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Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish.
Roman and his team are diligent, super easy to work with and very skilled. We cannot fault Bravo London and are beyond thrilled with our bespoke wardrobes, shelves and chest of drawers. Roman took his time to consider the space and helped guide us with suggested designs. Bravo London is very transparent and honest - I can’t recommend highly enough!!!!

Date of experience: April 01, 2025

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Reply from Bravo London Wardrobes

Dear Lulu,

Thank you so much for your wonderful review and kind words! We are absolutely delighted to hear that you are thrilled with your bespoke wardrobes, shelves, and chest of drawers. Roman and the team take great pride in delivering thoughtful, high-quality workmanship, so it means a lot to know their care and expertise made such a positive impact.

Your recognition of our transparency and service really reaffirms our commitment to delivering an exceptional experience from start to finish. It was a real pleasure working with you, and we are so grateful for your recommendation.

Warmest regards,

The Bravo London Team

Rated 5 out of 5 stars

Exceeded expectation

This has been the best customer service I have experienced in a long while! Definitely exceeded my expectations for the following reasons:

1) Requirement gathering - Vlad was so prompt with responses. He was very patient with our constant changes as well as delayed answers, providing multiple different visuals every time we change our mind or don't like/agree the proposals. Thank you, Vlad for not giving up and coming up with the final solution!
2) Expectations setting was spot on - this includes the coordination for sending a person to take measures and for the people to assemble. Time expectations were set and they delivered earlier. My motto is 'under promise and over deliver' and this is what these guys did.
3) Quality and cleanness - I must say I have never had so clean people assembling/working. Everyone who came either had shoe covers or took shoes off. After all the work on assembly day, which included quite a lot of particles adjustments/cuts, the room was so clean, you would not think a wardrobe was just fitted in. The quality is awesome. The model Vlad suggested is exactly what I needed and the execution is perfect.
I definitely recommend this firm and it will be my go to if I need any personalized fitting.
Just as information, Bravo was one of 3 firms we called, one quit the project, because it was too complicated for them (it was a corner wardrobe, with not very favourable measures and space), the other were so slow in responding it would have taken ages to even get to a suggested model.

Date of experience: March 17, 2025

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Reply from Bravo London Wardrobes

Dear ML,

Thank you very much for your wonderful review! We are delighted to hear that Vlad and our team exceeded your expectations, from the prompt communication and detailed visuals to our careful planning and cleanliness during installation. Your satisfaction is our top priority, and we are thrilled you are happy with the final result. We truly appreciate your recommendation and look forward to assisting you again in the future.


The Bravo London Team

Rated 5 out of 5 stars

Bravo were excellent

Bravo were excellent from price, responsiveness, consultation, all the way through to delivery. They were very attentive to our requirements and absolutley delivered. I'm very impressed with their service for our fitted wardrobes and I would highly recommend

Date of experience: March 10, 2025

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Reply from Bravo London Wardrobes

Hi Callum,
Thanks so much for your fantastic feedback! It is wonderful to hear that you were impressed with our service from consultation through to delivery. We are delighted that your fitted wardrobes met your expectations, and we truly appreciate your recommendation. Enjoy your new wardrobes!

Kind regards,
Bravo London Team

Rated 5 out of 5 stars

Roman and his team were great

Roman and his team were great! Good responsiveness, value, and quality. Further we really appreciated that they left the room where the installation occured cleaner than they found it. Will be using them again for other projects.

Date of experience: February 04, 2025

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Reply from Bravo London Wardrobes

Hi Emma,

Thank you so much for your kind words! Roman and the team are delighted you appreciated their responsiveness, quality workmanship, and tidiness during the installation. We look forward to assisting you again on your future projects!

Best regards,

Bravo London Team

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Rated 5 out of 5 stars

Excellent service from first to last

Excellent service from first to last. Vlad was extremely helpful and quick to respond to my initial enquiry. His colleagues and team were all very professional. Definitely a 10 out of 10 for this business.
Thanks again.

Date of experience: February 19, 2025

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Reply from Bravo London Wardrobes

Dear R.J,

Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience with our team. Vlad and the rest of our colleagues take great pride in delivering top-notch service, and it is wonderful to know that their professionalism and responsiveness stood out to you.

Your 10/10 rating means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help.

Thanks again!
The Bravo Wardrobes Team

Rated 5 out of 5 stars

Trustworthy and professional company

Vlad was very efficient in getting the measurement and drawings completed. The guys who came to installed the cabinets were very skilful and professional, they also cleaned everything up at the end of their work. I would recommend this company for anyone who is looking for bespoke furniture with reasonable price point.

Date of experience: February 06, 2025

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Reply from Bravo London Wardrobes

Dear A B,

Thank you for your kind words and recommendation! We are delighted to hear that you found our team to be trustworthy and professional. Vlad takes great care in ensuring precise measurements and detailed drawings, and our installation team always strives for high-quality craftsmanship and a clean finish.

It is fantastic to know you are happy with your bespoke furniture and found our pricing reasonable. If you ever need anything in the future, we would be more than happy to assist!

Best regards,
The Bravo Wardrobes Team

Rated 5 out of 5 stars

Great service

Vlad was superb and efficient during the designing phase. We had a number of amendments to work through and none of this was a hassle. Really pleased with the installation too. I will be rebooking bravo again later this year which says all it.

Date of experience: January 21, 2025

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Reply from Bravo London Wardrobes

Dear xx,

Thank you for your wonderful review! We are so pleased to hear that you had a great experience with our team. Vlad always strives to make the design process smooth and hassle-free, so it is fantastic to know he met your expectations.

We are also glad you are happy with the installation, and the fact that you are planning to book with us again later this year truly means a lot! We look forward to working with you again soon.

Best regards,
The Bravo Wardrobes Team

Rated 5 out of 5 stars

Efficient, Polite and Professional

Bravo London is a great company to deal with. From day one, I have received exceptional service and professionalism.

Roman came to my place to take the initial measurements. He then sent a sketch proposal. There were a couple messages back and forth, in order to incorporate my suggestions, and in a couple of days, he designed the perfect wardrobe.

His colleague came over to laser the room, and in less than 4 weeks, the fitters installed the wardrobe; a wall-to-wall, floor-to-ceiling, three section wardrobe with drawers, shoes compartments, trousers racks, and much more.

The results are outstanding! We have recuperated so much unused space, and the bedroom looks even more spacious as a result.

I would definitely work with them again. The team has done an amazing job from start to finish!!

Thank you guys! So happy I came across your website!

Date of experience: February 04, 2025

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Reply from Bravo London Wardrobes

Dear Gianni,

Thank you for your fantastic review! We are thrilled to hear that you had such a positive experience with our team, from the initial consultation to the final installation.

Roman and the rest of the team are dedicated to designing and delivering bespoke storage solutions that maximize space and enhance the aesthetics of a room. It's wonderful to know that your new wardrobe has achieved exactly that!

Your kind words about our efficiency, professionalism, and attention to detail mean a lot to us. We truly appreciate your trust in Bravo London and look forward to working with you again in the future.

Enjoy your new wardrobe, and thanks again for choosing us!

Best regards,

Bravo London






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Rated 5 out of 5 stars

Very happy with Bravo and our special…

Very happy with Bravo and our special thanks go to Roman, who helped with the design of our media unit. Exactly what we had in mind to complement our living room! Highly recommend and would love to return again to you as a customer. Thank you!

Date of experience: January 14, 2025

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Reply from Bravo London Wardrobes

Dear Marina,

Thank you so much for your wonderful review! We are delighted to hear that your media unit turned out exactly as you envisioned. Roman and the team truly enjoyed bringing your design to life.

Your recommendation means a lot to us, and we would be absolutely thrilled to work with you again in the future!

Enjoy your new space, and thanks again for choosing Bravo London!

Best wishes,
The Bravo London Team

Rated 5 out of 5 stars

Excellent workmanship and reliable

Excellent workmanship and reliable - go over and above to help sort out issues; and really feels like they care about getting it right - I have now used them on three jobs and are my trusted builder to go to ! - The interior Finnish was done to highest standard and the place left spotless - never any issues to coordinate … and they finish the job within the agreed timeframe! What can I say - exceptional ..,I just hope with such praise, which is genuinely how I feel - they will be still able to fit me in for future jobs 👍 well done - Bravo 👏

Date of experience: January 31, 2025

Bravo London Wardrobes logo

Reply from Bravo London Wardrobes

Dear Vanessa,

Wow! Thank you for such a heartfelt review. It truly means the world to us that you trust us with your projects time and time again. We are delighted to hear that our craftsmanship, reliability, and attention to detail have made a difference for you.

Your kind words motivate us to keep delivering the highest standards, and don’t worry, we will always look after you and your projects! 😊

Looking forward to the next project!

Best wishes,
The Bravo London Team

Rated 1 out of 5 stars

poor quality

I hired Bravo London to install a new wardrobe and kitchen units, but unfortunately, the quality has been disappointing. Within a year, the materials have started showing significant signs of wear, including peeling and general deterioration. For the price I paid, I expected far better durability and craftsmanship.

The initial installation seemed fine, but it quickly became clear that the materials used were not of high quality. This is frustrating, especially for something that should last for years. I reached out regarding these issues, but the response was underwhelming.

I regret choosing Bravo London for this project and would not recommend them to anyone looking for long-lasting furniture. Quality and customer service should be a priority, and sadly, I did not experience that here.

Date of experience: January 29, 2025

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Reply from Bravo London Wardrobes

Dear Olivia,

We take all feedback seriously, but after carefully reviewing our records, we do not have any record of your purchase or any communication from you regarding these alleged issues. At Bravo London, we pride ourselves on using high-quality materials and providing excellent craftsmanship, as reflected by the numerous satisfied customers who trust us for their bespoke furniture needs.

We stand by the durability and quality of our work, and we do not take baseless claims lightly. If this review is not genuine or is intended to mislead potential customers, we will take the necessary steps to protect our company’s reputation from false or defamatory statements.



Bravo London

Rated 5 out of 5 stars
Verified

Great experience with multiple mini projects in the house

As first-time buyers, we were naturally a bit nervous about undertaking any home projects, especially custom furniture. Luckily, we found Bravo London and met Roman. His approachable nature and extensive industry experience immediately put us at ease. Roman has a knack for understanding how things should be done right, and his creative vision is spot on. What we appreciated most was his honesty—he’s upfront about whether his services are truly needed or not.

For our project, we wanted to make the most of our space in a 2-bedroom terraced house. Roman helped us with a custom understairs storage solution and designed a unique entrance area that naturally creates the hallway and divides it from the living room.

From start to finish, Roman and his team were professional, punctual, and went above and beyond to ensure everything was perfect. We couldn’t be happier with the outcome and wholeheartedly recommend Bravo London Wardrobes to anyone in need of reliable and talented custom furniture experts.

Date of experience: January 10, 2025

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Reply from Bravo London Wardrobes

Thank you, Nastassia, for such a thoughtful review! We are delighted to hear that Roman and the team made your first-time buyer experience a positive one. Crafting tailored solutions for your home was a pleasure, and we are so pleased you are enjoying the results. Your recommendation means the world to us. Thank you for trusting Bravo London!

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Rated 5 out of 5 stars

Fitted Wardrobe

We recently had the pleasure of working with Bravo London to have a fitted wardrobe designed and installed in our home. From start to finish, the experience was nothing short of exceptional.

One of the standout aspects of Bravo London is their punctuality. They delivered and installed our wardrobe exactly within the timeframe promised, which made the entire process smooth and stress-free. The team is incredibly professional and courteous. Every interaction with their staff was marked by kindness and a willingness to assist.

The quality, design, and finish of the wardrobe exceeded our expectations. The craftsmanship is impeccable, reflecting a high standard of attention to detail and dedication to excellence.

A special mention must go to their manager, Vlad, whose professionalism and expertise were evident throughout. He provided invaluable assistance and guidance from the initial stages of design to the final touches, ensuring that every element of the wardrobe was tailored to our specific needs.

The installation team deserves commendation as well. They were punctual, respectful, and executed their work with great precision and care, leaving us thoroughly impressed with the final result.

We are delighted with our new fitted wardrobe and would wholeheartedly recommend Bravo London to anyone seeking high-quality bespoke furniture and outstanding service.

Date of experience: January 20, 2025

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Reply from Bravo London Wardrobes

Thank you, Nayrobis, for your glowing review! We are thrilled to hear you enjoyed a seamless experience with Bravo London, from design to installation. Your kind words about Vlad and the team mean a lot to us! We are delighted your new wardrobe has exceeded your expectations and truly appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional Built-In Wardrobes and Service

We’ve collaborated with Bravo London on several interior design projects, and they’ve been amazing to work with! Special thanks to Vlad Lapay, our main contact, for being so responsive and professional. The quality of their built-in wardrobes is outstanding, they’re quick, flexible, and always accommodating to client needs. Highly recommend!

Date of experience: December 17, 2024

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Reply from Bravo London Wardrobes

Dear Olivia,

Thank you for your glowing review and for trusting us with several of your interior design projects! It is always a pleasure collaborating with you, and we are delighted to hear that you have had such a positive experience with us.

Vlad and the team take great pride in delivering exceptional service and high quality wardrobes tailored to client needs, so your kind words mean a lot to us. We truly value your recommendation and look forward to working with you again on future projects!

Best regards,
Bravo London

Rated 5 out of 5 stars

Very satisfied with the final result…

Very satisfied with the final result and with the all process. Vlad and his team are extremely professional and efficient, and I would recommend to anyone who needs a fitted wardrobe.

Date of experience: December 04, 2024

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Reply from Bravo London Wardrobes

Dear Lorenzo,

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you are very satisfied with the final result and the entire process. Vlad and the team work hard to provide professional and efficient service, and your recommendation means the world to us.

If you ever need anything in the future, please do not hesitate to reach out. Enjoy your new fitted wardrobe!

Best regards,
Bravo Wardrobes Team

Rated 5 out of 5 stars

I have dealt with the company recently

I have dealt with the company recently, was very happy of their work, understanding, cooperation and high attitude.

Date of experience: December 02, 2024

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Reply from Bravo London Wardrobes

Dear Benny,

Thank you for your kind words.

We are delighted to hear that you were pleased with our work, understanding, and collaborative approach. Ensuring a positive experience for our customers is always our top priority, and your feedback reaffirms the dedication of our team.

Should you require our assistance in the future, please do not hesitate to get in touch. We greatly value your support and look forward to serving you again.

Kind regards,

Bravo Wardrobes

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Rated 5 out of 5 stars

Amazing service from Bravo London and…

Amazing service from Bravo London and Roman who managed everything from planning, design to fitting. All was perfect.

Date of experience: December 06, 2024

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Reply from Bravo London Wardrobes

Dear AH,

Thank you for your kind words and for taking the time to share your experience! We are so happy to hear that Roman and the team provided excellent service from planning and design to fitting. It is great to know everything was perfect for you.

If there is anything else we can help with, please do not hesitate to get in touch. We hope you enjoy your new space for many years to come!

Best regards,
The Bravo London Team

Rated 5 out of 5 stars

Great Experience!

Very pleased with Bravo and special thanks to Roman who handled the project professionally from start to finish.

The team helped me build a custom-made wardrobe / home office with integrated lights. Roman understood immediately from a phone conversation what I was looking for, and from then it was a seamless process: (i) quick on-site room inspection by Roman, (ii) measurements of the room taken by Bravo team, (iii) two-day installation (timeline was exactly as initially planned), and (iv) post-installation fixing of minor cosmetic points. Always very responsive throughout the process to discuss details.

Can highly recommend Bravo if you look for a bespoke furniture solution with excellent service. I did not do a proper market check in terms of pricing but highly doubt that there is a better value-for-money provider.

All in all, highly recommend and will use them again if I have another project in the future!

Date of experience: December 03, 2024

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Reply from Bravo London Wardrobes

Dear Philipp,

Thank you for taking the time to leave such a detailed and thoughtful review. It is wonderful to hear that you had a great experience with us and that Roman, along with the rest of our team, provided professional and seamless service throughout your project.


Your recommendation means a great deal to us, and we truly appreciate your trust in Bravo London. Should you decide to embark on another project in the future, we would be honored to assist you again.

Best regards,
The Bravo London Team

Rated 5 out of 5 stars

Very happy with Bravo

Very happy with Bravo! Special thanks to Vlad 🙏🏻from start to finish, everything went smoothly. The team helped us with the designs and even went beyond as initiatively solved details (like how to do LED switches) in a very creative way.

The attention to detail was incredible, taking care to make sure the furniture fitted perfectly into our space. The quality of the materials is also very good, and you can really tell it’s built to last. Installation was quick and tidy, and they treated our home with care.

Our place feels completely transformed, and we’ve been getting nonstop compliments from friends and family. I’m so happy we chose this company and will definitely be recommending them to anyone who wants beautiful, high-quality furniture.

Date of experience: May 15, 2024

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Reply from Bravo London Wardrobes

Dear Nataliya,

Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear how delighted you are with your furniture and the service you received. Vlad and the team will be so pleased to know their creativity and attention to detail made such a positive impact, especially with thoughtful touches like the LED switches.

It is incredibly rewarding to hear that your space feels completely transformed and that the quality and care we put into our work are being noticed. Not just by you, but by your friends and family too!

Your kind words and recommendation mean the world to us. It was a pleasure being part of your project, and we are so happy we could help bring your vision to life.

Wishing you many wonderful moments in your beautifully enhanced home!


Bravo London

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